Business Continuity Plan

Summary

In accordance with FINRA Rule 3510 and 3520, Quest Capital Strategies, Inc. has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. Quest Capital is committed to protect and minimize damages to customers, representatives, employees, and the corporation as a whole in an event that a disaster was to take place.

Purpose of Business Continuity Plan

Our firm’s policy is to respond to a Significant Business Disruption (SBD) by safeguarding employees’ lives and firm property, making a financial and operational assessment, quickly recovering and resuming operations, protecting all of the firm’s books and records, and allowing our customers to transact business. In the event that we determine we are unable to continue our business, we will assure customers prompt access to their funds and securities.

We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.

Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.

Our clearing firm, Penson Financial Services,Inc., backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, our clearing firm has advised us that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within forty-eight hours. Your orders and requests for funds and securities could be delayed during this period.

Penson (Ridge Clearing)Trading Desk:

800-253-2746

Penson Emergency Contact Number:

415-796-4063

For more information:

If you have questions about our business continuity planning, you can contact us at 949-830-4885 or write us at 23832 Rockfield Blvd., Suite# 130, Lake Forest, CA 92630

 

 
 
 

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